Jeet City Casino Privacy Policy

Who Controls Your Data

The data controller for all personal information collected through jeetcity24.com is Dama N.V., a company incorporated under the laws of Curaçao with registration number 152125, registered at Julianaplein 36, Willemstad, Curaçao. Dama N.V. operates Jeet City Casino under Antillephone N.V. license no. 8048/JAZ2020-013. For any questions related to the processing of your personal data, contact [email protected].

What Data We Collect

Jeet City Casino collects personal data through several distinct pathways depending on how you interact with the platform.

During account registration, we collect your full name, date of birth, email address, residential address, phone number, and chosen currency.

During payment transactions, we collect payment method details (card numbers are tokenised and not stored in full), transaction amounts, timestamps, and in the case of cryptocurrency transactions, the wallet addresses used.

During the KYC (Know Your Customer) verification process, we collect copies of government-issued identity documents (passport or driver’s licence), proof of address documents (utility bills or bank statements), and in some cases source-of-funds documentation.

During normal use of the platform, we collect technical data including IP address, device type and operating system, browser type and version, session duration, game history, bonus activity, wagering records, and login timestamps.

Cookies and tracking technologies collect browsing behaviour on jeetcity24.com, including pages visited, time spent on each page, click paths, and device identifiers. A separate cookie policy is available in the footer of the site.

How We Use Your Data

Your data is used for the following purposes:

Account management: to verify your identity, maintain your account, process transactions, and communicate account-related updates.

Legal and regulatory compliance: to fulfil obligations under Antillephone N.V. license no. 8048/JAZ2020-013, including anti-money laundering checks, fraud prevention, and responsible gambling monitoring.

Game and bonus administration: to track wagering records, calculate loyalty program progression, credit bonuses, and enforce bonus terms including wagering requirements.

Security: to detect and prevent fraud, abuse, and unauthorised access to accounts.

Customer support: to investigate and respond to queries, complaints, and disputes.

Marketing communications: where you have opted in, to send promotional emails about bonuses, new games, and platform updates. You can withdraw consent at any time via the unsubscribe link in any marketing email or through account settings.

Data Sharing with Third Parties

Jeet City Casino shares personal data with the following categories of third parties, all of whom process data under contractual obligations consistent with this policy:

Payment processors: Visa, Mastercard, Skrill, Neteller, eZeeWallet, and cryptocurrency network processors receive payment data necessary to execute transactions.

KYC and identity verification services: third-party identity verification providers receive document copies and personal identification data to complete the verification process.

Game software providers: Pragmatic Play, Evolution Gaming, Play’n GO, NetEnt, BGaming, and other studio partners receive session and game data necessary to deliver game content and calculate outcomes. These providers operate their own independently certified RNG systems.

Regulatory and law enforcement authorities: we disclose data to Antillephone N.V. and relevant law enforcement bodies where required by law or license conditions.

We do not sell personal data to unaffiliated third parties for their own marketing purposes.

Data Retention

Account data is retained for the duration of the account’s active status and for a minimum of five years following account closure, in compliance with anti-money laundering obligations under the Antillephone N.V. licensing framework. KYC documents are retained for a minimum of five years after the end of the relationship. Technical logs and game history are retained for periods determined by regulatory requirements.

When the minimum retention period expires, data is securely deleted or anonymised. Anonymised aggregate data may be retained indefinitely for statistical and reporting purposes without identifying individual players.

Your Rights as a Data Subject

Depending on the laws applicable in your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you, provided in a portable format on request. The right to correct inaccurate or incomplete personal data. The right to erasure of data that is no longer necessary for the purpose it was collected, subject to our legal retention obligations. The right to restrict processing in circumstances where accuracy is disputed or processing is unlawful. The right to object to processing based on legitimate interests. The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account. We will respond within 30 days of receipt of a valid request. We may require identity verification before processing access or erasure requests.

International Data Transfers

Dama N.V. is incorporated in Curaçao and may process personal data outside the jurisdiction in which you reside. Where data is transferred internationally, we ensure that appropriate safeguards are in place, including contractual clauses that impose equivalent data protection standards on the receiving party. Game data transferred to studios such as Pragmatic Play, Evolution Gaming, and Play’n GO is governed by the data processing agreements between Dama N.V. and those providers.

Cookies and Analytics

jeetcity24.com uses cookies in four categories: strictly necessary cookies required for the platform to function (including session authentication and security tokens), functional cookies that remember preferences such as language and currency, analytics cookies that collect aggregated behavioural data to improve platform performance, and marketing cookies used to deliver relevant promotional content.

You can manage cookie preferences through the cookie settings panel available in the footer of the site. Disabling analytics and marketing cookies will not affect your ability to play games or process transactions. Strictly necessary cookies cannot be disabled without affecting core platform functionality.

Complaint Rights

If you believe your personal data has been processed in a manner inconsistent with this policy or applicable law, you have the right to lodge a complaint with a relevant supervisory authority in your jurisdiction. You may also escalate privacy-related disputes to Antillephone N.V. as the licensing authority for Jeet City Casino.

For all personal data enquiries, contact [email protected].